2023 Digital Government Review of Türkiye

The Republic of Türkiye recognises that using digital technology and data to help the public sector become more responsive, resilient and proactive contributes to national competitiveness and economic growth. The introduction of a presidential system in 2018 placed greater importance on this objective and the Digital Transformation Office (Dijital Dönüşüm Ofisi, DTO) of the Presidency of Republic of Türkiye was created to provide a strong foundation for transitioning from e-government to digital government.
Robust governance is crucial for embedding digital transformation throughout the public sector and the DTO enjoys strong support from the highest leadership of the country as well as the respect of organisations throughout the country. The new national digital government strategy will provide an opportunity to build more effective institutional capacity by setting out an ambitious vision, defining priorities, and establishing clear responsibilities for achieving comprehensive change.
Leadership for digital government needs to be distributed throughout the public administration. While Türkiye benefits from existing digital capabilities and established technical practices, the public sector workforce as a whole needs ongoing investment in order to maintain its 21st century skills. It is also critical for managers to foster operational environments that enable continuous learning and provide flexibility to attract digital talents and encourage them to reach their full potential.

Tarih: 15 Mayıs 2023

2013 Open Government Data

Why Open Government Data?
Many public organisations produce and collect a broad range of different types of data in order to perform their tasks. The extraordinary quantity and centrality of data collected by governments make these data particularly significant as a resource for increased public transparency. OGD can be used to help the public better understand what the government does and how well it performs, and to hold it accountable for wrongdoing or unachieved results. This is particularly true as a considerable amount of these government data are progressively becoming more easily accessible and can be used in conjunction with information from other sources (e.g. proprietary information). In addition to increasing government transparency and public awareness of government programmes and activities, opening up data can also help generate insights into how to improve government performance. Increased data transparency provides the basis for public participation and collaboration in the creation of innovative, value-added services. Additionally, data openness is eventually expected to improve the decision making of both governments and individuals. In particular, the public is expected to be able to use government data to make better decision and improve the quality of their lives, e.g. making specific databases easily accessible, such as through mobile apps, to better inform their choices; while governments are expected to be able to more easily access a wider range of datasets to foster evidence-based decision making. Finally, OGD is also seen as an important source of economic growth, new forms of entrepreneurships and social innovation.

Rapor: Open Government Data

Tarih: 2013

2011 Mobile Technologies for Responsive Govs and Connected Societies

In the past decade, the mobile communication technologies revolution and the growth of high-speed broadband and wireless access have begun to make a considerable impact on economic and social development worldwide, reinforced by the expansion of the public sector’s capacity to leverage the use of ICTs to improve its internal functioning, as well as its interactions with citizens and businesses. However, the level of access to fixed broadband, particularly in developing countries, is lower than the access to mobile technology. This is due, in great part, to the high cost of the broadband technology and required infrastructure, in comparison to the cost-effectiveness and impact of mobile technology on citizens’ lives and on their interaction with governments.

Rapor: Open Government Data

Tarih: 2011

2009 Rethinking e-Government Services: User-Centred Approaches

In the past decade, the mobile communication technologies revolution and the growth of high-speed broadband and wireless access have begun to make a considerable impact on economic and social development worldwide, reinforced by the expansion of the public sector’s capacity to leverage the use of ICTs to improve its internal functioning, as well as its interactions with citizens and businesses. However, the level of access to fixed broadband, particularly in developing countries, is lower than the access to mobile technology. This is due, in great part, to the high cost of the broadband technology and required infrastructure, in comparison to the cost-effectiveness and impact of mobile technology on citizens’ lives and on their interaction with governments.

Rapor: Rethinking e-Government Services: User-Centred Approaches

Tarih: 2009

2007 OECD e-Government Studies Turkey (Peer Review) [ONLINE READ]

Turkey’s e-government efforts received new emphasis in the last three years. The election of a new government brought forward an agenda including public sector modernisation using e-government. Turkey has since made considerable progress with e-government. This review identifies several strategic opportunities. One opportunity is to stimulate the provision of e-services and e-commerce by increasing access to high-speed Internet throughout the country. A second opportunity is to skip the initial stages of e-government applications -- characterised by isolated islands of development -- and instead promote a more "joined up" government. A third opportunity is to use the existing base of 46 million mobile telephones as a communication channel between the government and its citizens. The review also identifies several major challenges. One challenge is bridging the digital divide between urban and rural populations, men and women, and young and old. A second challenge is public sector modernisation in terms of increased transparency and accountability. A third challenge is making sure that investments in e-government are valuable, i.e. that benefits are larger than costs.

Rapor: OECD e-Government Studies Turkey (Peer Review)

Tarih: 2007

2005 e-Government for Better Government

In the past decade, the mobile communication technologies revolution and the growth of high-speed broadband and wireless access have begun to make a considerable impact on economic and social development worldwide, reinforced by the expansion of the public sector’s capacity to leverage the use of ICTs to improve its internal functioning, as well as its interactions with citizens and businesses. However, the level of access to fixed broadband, particularly in developing countries, is lower than the access to mobile technology. This is due, in great part, to the high cost of the broadband technology and required infrastructure, in comparison to the cost-effectiveness and impact of mobile technology on citizens’ lives and on their interaction with governments.

Rapor: e-Government for Better Government

Tarih: 2005

2003 e-Government Imperative

In the past decade, the mobile communication technologies revolution and the growth of high-speed broadband and wireless access have begun to make a considerable impact on economic and social development worldwide, reinforced by the expansion of the public sector’s capacity to leverage the use of ICTs to improve its internal functioning, as well as its interactions with citizens and businesses. However, the level of access to fixed broadband, particularly in developing countries, is lower than the access to mobile technology. This is due, in great part, to the high cost of the broadband technology and required infrastructure, in comparison to the cost-effectiveness and impact of mobile technology on citizens’ lives and on their interaction with governments.

Rapor: e-Government Imperative

Tarih: 2003